I can't handle it if this is going to become an every week thing.
In an effort to lighten my workload by specifically training Central AL Salesforce users so they wouldn't need to call me constantly with the same questions and then rush me through trying to explain the answer, I took a day out of my already overwhelming responsibilities to drive to Montgomery's office to conduct the training.
It was simple - all they had to do was have a computer able to get the internet hooked up to internet and a projector. I emailed Kelly (the more responsive and responsible one) yesterday to say exactly what I needed and that they were going to have to handle it since I don't know their office. Yesterday afternoon, Flanagan said they were having internet issues, but he would drive down in the morning to make sure we were ready at 10am. I got there at 9:45 - not only was nothing set up...as we tried to set everything up, we couldn't keep internet access and Flanagan was nowhere to be found. I called him a little after 10am to ask where he was and he said he was close. We finally managed to keep a connection after changing computers and relocating upstairs. Flanagan finally showed up at 11:45. Since they all had issues that they needed him to work on, they kept getting up to leave to tell him something or someone else in the office came to ask things for him.
As if that chaos wasn't enough, I couldn't get the 3 of them to focus instead of trying to get computers to work, talking about Mary's trip to Paris or interrupting my answer to a question with a question on a complete other topic. Meanwhile, Jackie kept saying that she just needed to know the reports and what needed to go in them. I explained to her that she had to know where info went in the record for reports to pull correctly. Then, we figured out that they -like many of our users- have been entering new asks to update them instead of editing the one already there so they just have multiple asks all over the place.
By the end of it, I honestly felt like it was a pointless waste of my time because it was such a mess that we can never get cleaned up (without me devoting even more time) and because I know they'll keep calling me with the same questions.
As I drove back to Birmingham, I got more and more upset because I truly feel like nothing is going to change or get better. I am trying my absolute damndest but no one else is with me. I honestly don't see a way out.
I'm not just talking about my immediate coworkers - although I don't really feel like they give a crap. They are content to let me just ultimately fix it myself. I really mean that I feel like no one Division level or above cares. They just make decrees, don't worry about what has to happen to fulfill them and offers no support of any kind to help.
I don't know that I have ever felt this alone and burdened in a job. It is making me on edge, angry, unhealthy and tired. I was honestly trying to figure out how to start a job search and where to look while I was driving.
I don't want to leave. I really don't. I also don't feel justified in continuing to kill myself to improve things and make changes to benefit everyone else when they just give lip service. I don't know how to make them buy in, and I almost don't care if they do anymore.
I wanna give up, give it back. Just say " You figure it out." The problem is that I don't even know who to say that to.
I'm just fucking tired of constantly putting on my happy face...
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